Shipping policy
๐ฆ Shipping & Delivery Policy
Last Updated: March 7, 2026
๐ Delivery Destinations
We ship to customers in Romania, across the European Union, and internationally.
๐ Shipping Process
After placing your order:
You will receive an order confirmation email.
After payment:
You will receive a payment confirmation email.
After shipment:
You will receive a shipping confirmation email with your tracking number.
โ๏ธ Order Processing
- Orders are processed within 1โ3 business days
- During peak periods, processing may take up to 5 business days
- Orders placed on weekends or Romanian public holidays will be processed on the next business day
- All payments are securely processed via PCI-compliant Stripe systems
๐ Shipping Methods & Delivery Times
We offer reliable shipping options based on your location and availability.
Estimated Delivery Times: 7โ20 business days
Please note:
- Delivery times are estimates and may vary due to customs or carrier delays
- Final shipping method will be confirmed at checkout
- Tracking is provided for all orders
๐ฐ Shipping Costs
Shipping fees are calculated at checkout based on:
- Destination
- Package weight
- Selected shipping method
๐งพ Customs & Import Taxes
International orders may be subject to customs duties, VAT, or import taxes depending on your countryโs regulations.
- These charges are the responsibility of the customer
- We are not responsible for customs-related fees
- Please contact your local customs office for details
๐ฆ Risk & Tracking
- Risk transfers to the customer once the package is handed to the carrier
- Tracking information is provided for all shipments
- Lost or damaged packages must be reported within 7 days of delivery confirmation
โ ๏ธ Delays & Force Majeure
We are not responsible for delays caused by:
- Carrier disruptions
- Customs inspections
- Severe weather or natural disasters
- Government regulations
- Public health emergencies
โน๏ธ Important Notes
- Delivery timelines are estimates based on typical shipping conditions
- External factors may impact final delivery times
- All orders are shipped from our fulfillment location