Refund policy
🔄 Return & Refund Policy
Last Updated: March 7, 2026
📦 Returns
We accept returns within 30 days of delivery. To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Items must be returned in the original packaging
- Proof of purchase (order confirmation or receipt) is required
We reserve the right to refuse returns that do not meet these conditions.
💸 Refunds
Once your return is received and inspected:
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued to the original payment method
- Shipping fees are non-refundable, unless the item is defective or incorrect
🔁 Exchanges
We only replace items if they are:
- Defective
- Damaged
- Incorrect (wrong item received)
If you need an exchange, please contact us before returning the item.
🚚 Return Shipping
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
- We recommend using a trackable shipping service
❌ Non-Returnable Items
The following items cannot be returned:
- Final sale or clearance items
- Gift cards
- Used or damaged items (not due to our error)
⚠️ Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
- Contact us within 7 days of delivery
- Provide photos or videos as proof
- We will arrange a replacement or refund at no extra cost
⏱️ Late or Missing Refunds
If you haven’t received your refund:
- Check your bank or payment account again
- Contact your payment provider (processing times may vary)
- If the issue persists, contact us
📩 Contact Us
For returns, refunds, or questions, please contact: